Terms of Service
Effective date: [PLACEHOLDER: date of site launch]
Operator: Phifco Holdings LLC d/b/a Probe Request ("Probe Request", "we", "us")
Contact: hello@proberequest.com
By accessing proberequest.com, creating an account, or purchasing any product, you agree
to these Terms. If you do not agree, do not use the service.
1. The service
Probe Request provides independent study resources for wireless networking certification
exams, including practice exam questions, explanations, flashcards, and related content
(the "Service"). Access to paid content requires a purchase; free content may be offered
from time to time.
2. Independent resource — no affiliation
Probe Request is an independent study resource. It is **not affiliated with, endorsed by,
sponsored by, or approved by CWNP, Inc. or the Wi-Fi Alliance.** CWNP, CWNA, CWDP, CWSP,
CWAP, CWNE and related terms are trademarks of CWNP, Inc.; Wi-Fi is a trademark of the
Wi-Fi Alliance. References to certification names describe exam topics only and imply no
official status, score prediction, or pass guarantee.
3. Accounts
- Accounts use email magic-link authentication. You are responsible for keeping access to
your email and for all activity under your account.
- One account per person. You must provide accurate registration information.
4. Purchases and billing
- Paid products are one-time purchases, priced as displayed at checkout.
- All payments are processed on our behalf by a third-party merchant of record (currently
Lemon Squeezy or Paddle — [PLACEHOLDER: confirm at launch]). We do not receive or store
your card details. Applicable sales tax/VAT is handled by the merchant of record.
- Prices may change prospectively; changes never affect completed purchases.
5. Per-account content, fingerprinting, and anti-sharing
Important disclosure: practice questions delivered through the Service are selected
and, in some cases, lightly varied on a per-account basis. Each account receives a
deterministically generated variant of question content, and purchased content is marked
with per-account identifiers, so that content leaked or redistributed online can be
traced back to the account that received it. We do not vary anything that affects
technical correctness.
You may not: share, resell, sublicense, scrape, republish, upload to dump sites or
AI training corpora, or otherwise redistribute any paid content; share account
credentials; or access content using automated tooling. Violation of this section
may result in immediate account termination without refund, and we reserve our rights
under copyright law.
6. Acceptable use
No automated scraping, no attempt to circumvent rate limits or access controls, no
misrepresentation of an official relationship with CWNP or any vendor, no unlawful use.
7. Content accuracy — no pass guarantee
Content is authored and verified against published public standards (IEEE 802.11,
Wi-Fi Alliance, FCC/ETSI and vendor documentation) with commercially reasonable care.
We correct verified errors on an ongoing basis. We make **no guarantee of exam success,
score, or pass rate**, and nothing in the Service constitutes official study material.
Standards and exam blueprints change; you are responsible for confirming current exam
requirements with the certifying body.
8. Intellectual property
All original content (questions, explanations, flashcards, exhibits, site design, brand)
is owned by Phifco Holdings LLC and protected by copyright. Trademark registrations are
pending/at the owner's discretion. You receive a limited, revocable, non-transferable
license to use purchased content for your own exam preparation only.
9. Refunds
See our Refund Policy, which forms part of these Terms: 7-day money-back window for a
first purchase, subject to content-access limits and abuse exclusions.
10. Disclaimers and limitation of liability
The Service is provided "as is" without warranties of any kind to the fullest extent
permitted by law. To the maximum extent permitted by law, Phifco Holdings LLC's total
liability arising from the Service is limited to the amount you paid us in the 12 months
before the claim. We are not liable for indirect, incidental, or consequential damages.
Nothing here limits liability that cannot be limited by law.
11. Termination
We may suspend or terminate accounts for violations of these Terms, including content
leakage. Sections 5, 8, 10, and 12 survive termination.
12. Governing law and disputes
These Terms are governed by the laws of the State of Georgia, USA, without regard to
conflict-of-law principles. Disputes will be resolved in the state or federal courts
located in Georgia unless mandatory consumer law gives you a different forum.
[DECIDE: arbitration clause — optional; for this price point, small-claims-friendly
litigation language is usually sufficient. Skip arbitration unless advised otherwise.]
13. Changes
We may update these Terms; material changes will be announced on the site. Continued use
after changes constitutes acceptance.